Need help with Submittal123?

Featured articles

• Add Line(s)
• Folder Codes & Alias
• Error message / package stuck when building
• Can't Upload a Quote
• Add a manufacturer to our auto cataloging list
• Internet Explorer - Get new information EVERY TIME!

FAQs - Package Doesn't Look Right

• A page in my package is cut off at the top.
• Cut sheets appear sideways
• Landscape pages - what to do

FAQs - Cleaning and Locating Sheets

• Can't locate a sheet in shared folder.
• Cleaning a pdf document
• Print to PDF

FAQs - Problems Saving and Updating

• Can't drag a sheet onto a line
• I am making changes but it is not saving.
• I moved lines around, and clicked "Save Current Line Order" and my lines build in the original order.
• I'm getting logged out of Submittal123
• Change the stamp location/look
• Can't find existing package
• Internet Explorer - Get new information EVERY TIME!
• Clearing Cache (If you aren't seeing updates/changes)

FAQs - Problems Building Submittal Packages

• Error message / package stuck when building
• Can't Upload a Quote
• Error: document needs "cleaned"
•  Reduce file size of finished submittal
• Reduce file size of submittal package
• Building large package - takes a long time or times out
• Building packages over 100MB

FAQs - General

• Add a manufacturer to our auto cataloging list
• Can I build only a content page?
• Change someone from User to Admin
• Create a new user / login
• Change my address on coverpage/content page
• Change the address/phone information
• Unable to upload - hit the storage limit
• I can’t build a package - hit the monthly usage limit
• View all articles in “FAQs - General”

How To: Admin

• Edit Client Information
• Add User
• Edit User
• Delete User

How To: Reporting

• Reporting

How To: Docs & Folders

• Docs & Folders Overview
• Add Document
• Folder Codes & Alias
• Quick Update
• Add Folder
• Move Document
• Edit Document already uploaded
• Delete Document
• View all articles in “How To: Docs & Folders”

How To: Submittals

• Add Line(s)
• New Submittal Package
• Upload Document
• Submittal Package Overview
• Build Package
• Copy Submittal Package
• Changing Line Order
• Remember Document Function
• View all articles in “How To: Submittals”

Getting Started

• Welcome!
• Browser Overview - keep up to date!
• Unable to Upload quote - CSV file
• Format for Uploading XLS file
• Unable to Upload a Cahill BOM
• Unable to Upload quote - XML file
• Pop-Up Blockers

Video Tutorials

• New, Open & Close Submittal Packages
• Build Package
• Copy, Edit & Delete Submittal Packages
• Upload and Find Documents
• Quick Update
• Add Edit Delete Lines
• Auto Suggest & Add Spec Sheet to a Line
• Add Edit Move Merge Delete Documents from "Docs & Folders"
• View all articles in “Video Tutorials”