Submittal123™ has been designed to minimize the need to tweak with as many functions on your computer as possible. By being a web-based application, we mostly only interact with your web browser. One of the biggest problems is pop-up blockers. Our system will create packages for you even if you have a pop-up blocker, but it will not automatically open the file for you...you will need to click on the link to open the file. If you create an exception to allow all Submittal123™ websites, you may have a more user-friendly experience! But don't worry, even without this action you should be able to use the system without any problems!
To turn off your pop-up blocker, please click on the link below for the appropriate information for your browser type:
- Firefox: http://support.mozilla.com/en-US/kb/Pop-up+blocker
- IE10: http://windows.microsoft.com/en-us/internet-explorer/ie-security-privacy-settings#ie=ie-10
- Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95472
- Safari: Choose Action menu > Block Pop-Up Windows to allow Pop-Ups (not very advanced, we know...that's Safari!)
The Submittal123™ sites you want to list as trusted are:
- my.submittal123.com
- builder.submittal123.com
- viewer.submittal123.com
- www.submittal123.com
- submittal123.com
Another thing to consider is that many anti-virus and security software also have their own pop-up blockers. Whenever you install one of these programs or update it, you may also need to disable it's pop-up blocker. See your software's manufacturer website or help files for instruction on how to do this.