When you make changes in Submittal123, our system is responding to every "request" and they are occurring, you may just not see the changes due to a browser issue.

First, try clearing your browser cache. Also, if you're using Internet Explorer, check to make sure it is bringing you back the newest info. There is a setting in IE that can hinder that (see instructions below).

See this link for instructions on clearing your cache:

https://submittal123.groovehq.com/knowledge_base/topics/clearing-cache-if-you-arent-seeing-updates-slash-data

If your browser is Internet Explorer, a setting may need to be changed:

https://submittal123.groovehq.com/knowledge_base/topics/internet-explorer-get-new-information-every-time