Clearing Cache (If you aren't seeing updates/data)

How to Clear the Cache in Chrome

Do one of the following:
- From the “Menu” button in the upper-right corner of the Chrome window, choose “More Tools” > “Clear browsing data…“.
- Select “Menu” > “Settings” > “Show advanced settings…” > “Clear browsing data…“.
Select the period of time you wish to delete cached information using the “Obliterate the following items from” drop down menu. From there, you can choose “Cached images and files“.
Select the “Clear browsing data” button, and Chrome will clear your cache.

How To Clear the Cache in Firefox

Open Mozilla Firefox.

Click the Menu button (aka the "hamburger button" - the one with three horizontal lines) and then choose Options.

If Options is not listed in the menu, click Customize and drag Options from the list ofAdditional Tools and Features over to the Menu.

Note: If you're using the menu bar, choose Tools and then Options instead. You can also enter about:preferences in a new tab or window.

Firefox for Mac: On a Mac, choose Preferences from the Firefox menu and then continue as instructed below.

With the Options window now open, click the Privacy tab on the left.
In the History area, click the clear your recent history link.

Tip: If you don't see that link, change the Firefox will: option to Remember history. You can change it back to your custom setting when you're done.

In the Clear Recent History window that appears, set the Time range to clear: to Everything.
In the list at the bottom of the window, uncheck everything except for Cache.

Note: If you wish to clear other kinds of stored data, feel free to check the appropriate boxes. They will be cleared with the cache in the next step.

Tip: Don't see anything to check? Click the button next to Details.
Click on the Clear Now button.
When the Clear Recent History window disappears, all of the files saved (cached) from your Internet browsing activities in Firefox will have been removed.

Note: If your Internet cache is large, Firefox may hang while it finishes removing the files. Just be patient - it will eventually finish the job.

Internet Explorer 8 – Clearing Cache and Cookies

Select Tools > Internet Options.

Click on the General tab and then the Delete... button.

Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.

Further Troubleshooting

The above procedure for clearing cache and cookies should work for the majority of websites, but certain website and applications such as WiscMail require a more thorough procedure. If you are still having issues, try to steps below.